Terms of Service

By accessing or using RedactLaw ("Service", "Platform", "we", "us", or "our"), you ("User", "you", or "your") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and RedactLaw. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization.

RedactLaw is a software-as-a-service (SaaS) platform that provides AI-powered redaction of sensitive information in legal documents. The Service uses artificial intelligence and machine learning models to identify and redact information based on user-provided instructions and document images.

The Service includes features such as:

• Automated detection and redaction of sensitive information
• Support for HIPAA identifiers, FRCP 5.2, FOIA, and custom redaction rules
• Document processing from uploaded images
• Downloadable redacted documents
• Audit trails and processing logs

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your account information remains accurate and up to date

You may not share your account credentials or allow others to access your account. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
• Upload documents containing child sexual abuse material (CSAM) or content depicting exploitation of minors
• Use the Service to transmit malware, viruses, or any other malicious code
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use the Service to harass, abuse, or harm another person or entity
• Resell, sublicense, or redistribute the Service without our express written permission
• Use automated tools (bots, scrapers, etc.) to access the Service without authorization
• Interfere with or disrupt the Service or servers or networks connected to the Service

We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing content, suspending or terminating accounts, and reporting violations to law enforcement.

The Service, including all software, algorithms, designs, text, graphics, logos, and other content ("RedactLaw Content"), is owned by RedactLaw and is protected by United States and international copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include any right to:

• Copy, modify, or create derivative works of the Service or RedactLaw Content
• Distribute, transfer, sublicense, lease, lend, or rent the Service to any third party
• Use the Service for any commercial purpose not expressly permitted by these Terms

You retain all rights to documents you upload to the Service ("User Content"). By uploading User Content, you grant us a limited license to process, store, and display your User Content solely for the purpose of providing the Service to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

RedactLaw does not warrant that:

• The Service will meet your specific requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate, complete, or reliable
• Any errors in the Service will be corrected
• The AI will detect all sensitive information in your documents

You acknowledge that you use the Service at your own risk and that you are solely responsible for any damage to your computer system, loss of data, or other harm that results from your use of the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REDACTLAW, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Unauthorized access, use, or alteration of your transmissions or content
• Errors, omissions, or inaccuracies in the redaction of documents
• Disclosure of sensitive information due to incomplete or incorrect redactions
• Any professional liability or malpractice claims arising from your use of redacted documents

IN NO EVENT SHALL REDACTLAW'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU PAID TO REDACTLAW IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, RedactLaw's liability will be limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless RedactLaw, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party, including any intellectual property rights
• Your User Content
• Your use or distribution of redacted documents generated by the Service
• Any professional liability, malpractice, or negligence claims arising from your use of redacted documents

This indemnification obligation will survive the termination of these Terms and your use of the Service.

Either party may terminate these Terms at any time. You may terminate by canceling your account through your account settings or by contacting us at contact@redactlaw.com.

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if:

• You breach any provision of these Terms
• You fail to pay applicable fees
• We are required to do so by law
• We reasonably believe termination is necessary to prevent harm to us, other users, or third parties
• We discontinue the Service or any part thereof

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You are responsible for exporting any documents or data you wish to retain prior to termination. After termination, we may delete your User Content in accordance with our data retention policies.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes to these Terms, we will notify you by:

• Posting the updated Terms on this page with a new effective date
• Sending an email notification to the address associated with your account
• Displaying a prominent notice within the Service

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service and cancel your account.

We encourage you to review these Terms periodically to stay informed of updates.

If you have any questions about these Terms, please contact us at: